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All online orders are final and non-refundable once shipped.
You will receive an order confirmation shortly after placing your order and will receive a shipping confirmation and tracking number once the order has shipped.
All online orders are shipped via GSO and contain dry ice. Your order will arrive cold to the touch or still frozen and should be placed in the refrigerator or freezer immediately.
Orders are not shipped out same day. We do not ship to an P O Box address. Please keep in mind National Holidays will often change transit times. We no longer accept specific shipment days, orders will ship within 3 business days.
If you are wanting to place a large online order please fill out our contact us form and we will respond within 24 hours.