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FAQ
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How do I prepare Totally Raw Co's raw dog food?
Happee Dawg 2lb chub rolls will thaw in the refrigerator within 8 -15 hours. You may thaw half the roll and refreeze/ refrigerate the rest. Discard any leftover refrigerated raw meat after three days. Meals can be frozen for up to 6 months without any change in quality if meat is kept in an airtight sealed container or bag.
How many days' notice do I need to give for new orders?
We ask that you place orders six business days prior to needing food. As a company, we take 2-3 business days to process orders before shipping.
My package is delayed, what do I do?
We apologize for this inconvenience! This is out of our control, but you can call FedEx or GLS and ask them why there is a delay. Let them know this is a perishable product and needs to be delivered as soon as possible.
My package arrived Defrosted / Thawed; what do I do?
Happee Dawg adds the coolant necessary for transit, but depending on order size and time of delivery, items may arrive thawed. We do NOT guarantee frozen deliveries. It is safe to feed and re-freeze cold but thawed pet food. Happee Dawg does not refund or reship thawed orders. If your order arrives thawed, it should be removed from the shipping box and immediately stored in the refrigerator or freezer.
How many colors are there of Green Tripe?
Green Tripe comes in 3 colors. 
Will my dog become vicious and kill animals when he starts eating raw dog food?
Here is a big myth. Dogs will not become dangerous to people at all while on a raw diet. They may love their food more than ever and have a natural instinct to protect it. However any trained dog will not become aggressive regardless of what they are fed.
What type of meat do you use in Totally Raw Co's raw dog food?
All of our meat is sourced from USDA certified and inspected facilities. We only use meat and poultry suitable for human consumption. We hand craft these meals ourselves without the use of preservatives, grains, and fillers.
What is seaweed kelp and why should I feed it to my pet?
Seaweeds are the largest marine algae, mainly found and cultivated in the Mediterranean Sea, Atlantic and Pacific Ocean. It is an extremely nutritious and rich source of potassium, iron, calcium, magnesium, 21 amino acids, simple and complex carbohydrates, and over 50 minerals and trace elements. Its high levels of iodine help establish a pet’s solid and healthy glandular system including their pituitary and adrenal glands. When mixed with a nutritious and balanced diet, you will notice less tartar, shinier coats, and better stools.
How do I switch to a raw dog food diet?
There are a few ways to switch your dog to a raw diet including: “cold turkey”, and transition.
Cold Turkey: means you stop feeding kibble, on day 1 and on day two, you feed raw. You can introduce a starve day in between if you like to help clear the dogs system of kibble, starving will not harm your dog, in nature dogs are used to going a day or two without food after an unsuccessful hunt. For the first week, stick with one kind of food. Example: If you try our chicken meal first, stick with it all week to make sure your dog likes it and passes it well, before trying our beef meal. If you have a puppy, switching is the same process. Puppies have not had much history with food preference so they transition easier at this age.Start puppies off with three meals a day rather than two until they are around 6 months old.
Transition: Start with 80 percent dogs current food, 10 percent raw. Each day and reduce the amount of kibble/current food until the bowl is completely raw. This can take anywhere from 2-15 days. Rejection, stool inconsistencies, and vomiting may occur during this process and is normal. If symptoms persist more than 6 days- seek a holistic vet.
Can I cook the bones?
Raw bones are soft enough to bend and digest easily, cooking isn’t recommended or necessary. Cooked bones splinter quicker and can be very dangerous.
Why should I switch my dog to a raw dog food diet?
Raw foods are what dogs are designed to eat. Raw foods are full of enzymes, protein, vitamins, minerals and essential fatty acids. Our meal was intended to stick to their ancestral diet, which dogs thrived on years ago, leading them to have a longer lifespan than dogs today by 15 years.
I just made the switch to a raw dog food diet and my dog won't eat. What should I do?
This is common with some dogs that have been fed a processed diet for long periods of time. Many times the dog isn’t sure its food, raw food has very little odor compared to kibble which has added flavors. You can introduce the starve method mentioned earlier to clear the system of kibble, starving will not harm your dog, in nature dogs are used to going a day or two without food after an unsuccessful hunt. You can also add green tripe to the meal to entice dogs to eat. Try meal toppers like smelt, feet..and any other fresh treats your dog's loves.
Why are my dog's stools smaller while I am eating raw dog food?
Dogs are capable of metabolizing up to 95% of the ingredients. What’s left over reflects on the size of their stool. This means they receive the complete nutrition they need, rather than unnecessary fillers. Also, a raw diet for dogs means less wastage inside the dog’s digestive system, so the poo comes out firm, small, and with less smell.
Can I chop up vegetables or give them chunks of the vegetable whole?
Yes! Yes! Yes! Vegetables safe for dogs can be fed whole, raw, or cooked. Stick to about 7 %per meal as anything more will be passed to the stool and not digested.
Should I feed my dog Grains?
In our opinion, Grains are not a natural part of a dog’s diet. You will not find carnivores choosing to eat grains in the wild. Dogs do have the ability to digest some grains but try to use more species-appropriate choices.
Why are the color and texture of Totally Raw blends inconsistent from batch to batch?
Color and texture are never indicators of a batch concern or discrepancy. We grind whole animal parts that differ in composition each load we bring in. We may use different parts of muscle meat to fulfill the meat percentages required in the formulation. This can result in different colors of red, or pink depending on if thighs were used versus hearts. Nutritional value is not compromised as many parts of the ruminant animal can be safely fed as a raw diet to provide the ideal 80/10/10 percentage diet. Keep in mind we do not add synthetics, dyes, or preservatives that may assist in consistent batches every production. The synthetics mentioned above would need to be claimed on the ingredient panel and we do not believe they are essential to fresh diets.
Do the patties contain different ingredients than the 2 lb roll?
No, the patties contain the SAME ingredients as the 2 lb roll blends.
Why does is my dogs stool smaller than normal and turn white ?
Raw fed dogs will digest raw pet food and the high meat content, better than they would kibble. This results in absorbing 90 percent of the nutritional availability of the meal. The stool is smaller as less waste is expressed with high nutritional absorption.
In simple terms: Junk diet = large junky poop!
healthy diet = smaller healthier poop !
Do you ship to all states free shipping?
Free shipping items are only for CA, AZ, NV, OR, WA.